“We woke up this morning with the pilot light out and unable to reignite. A Sunday morning, with the house temp around 58, and in need of help now and not days from now. Their response was almost immediate. The answering service (forget her name) didn’t push off our request, despite not typically accepting new customers on the weekend. Dylan was very helpful and efficient in getting the part we needed to replace for the boiler to work. Responded to our call within 5 minutes of reference. Got to the house within a half hour. About an hour or so of work. No hassle! We’re so fortunate to have them help us out in such dire need of service on such short notice. Highly recommend! I’m so happy we have a relationship now!"
— Steven Balut 1/29/23
“We contacted Monk on 6/28 regarding problems with our air conditioner. We were schedule for service the very next day and the technician, Dan Evans, found the problem and has us back up and running in less than 45 minutes! It was a pleasure working with Dan and Monk Heating & Air Conditioning! We already booked them to service our unit and fix our garbage disposal! I highly recommend Monk and Dan Evans!!!"
— Paula Yuchnievicz 6/29/22
“They showed up on time and the day we were scheduled very polite and professional the install is extremely clean and neat looks like a work of art no one does it better and I'm not just a homeowner but a professional contractor as well.”
— Kenneth Kale 12/5/22
“Great customer service, at a very reasonable price. Monk’s technicians worked extra hours to get the job done and were pleasant the entire time even though our house built in 1922 was an extremely challenging job. Their expertise was very evident as they had to work on some innovative solutions. I would HIGHLY recommend them to anyone looking to get ductless AC units installed.”
— Kevin Carrozza 9/2/21
“They were amazing which I thought I’d never say about a contractor or installer ever but it’s true. Professional and friendly right from the start and great work.”
— Tina Petronio 1/3/23
“The office staff were easy to work with - always pleasant and professional. The furnace installers were the same. They showed up as promised, did a professional job and cleaned up afterwards. I highly recommend Monk HVAC!”
— Margaret Esopi 9/1/21
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